Play sensibly
Responsible Gaming
We want you to have a great time on the site - so always remember to
play responsibly. You’ll find it more enjoyable to play online at
Jackpotjoy if you stay in control of your gaming. To help you do this,
Jackpotjoy offers a range of options to help you set sensible limits on
your account. They’re simple to use and only take a few minutes to
implement: Play responsibly - set gaming limits
What you can do
Daily/Weekly Deposit Limits - This allows you to set limits on the
amount of money you can deposit during a daily or weekly time period.
Click here to set limits on your account. Self-Exclusion - Jackpotjoy
will close your account on your request for a minimum period of 6 months
during which time it will not be possible for you to re-open your
account. Access to Account History - Click My Account to view a full
history of your deposit and withdrawal transactions. We Offer Staff
Training - Jackpotjoy provides free help and support 24 hours a day. All
Jackpotjoy staff are trained to be aware of gambling problems.
Know Your Limits
The majority of our members enjoy playing their favourite games at
Jackpotjoy and gamble responsibly. However for some, gambling can become
a problem. Please read the information below. It is very important
especially if you are recovering from any kind of dependency.
- Always establish limits for purchasing, wagering and losses before you commence gambling.
- Never gamble if it interferes with your daily responsibilities.
- Never gamble if you are in recovery for any dependency or are under the influence of alcohol or any other substance.
- Never gamble if your primary aim is to recoup losses.
Getting Further Help
There are many organisations that can provide support and assistance to
individuals who develop a problem with gambling. If you feel that you
may have a problem controlling your gaming we strongly recommend that
you contact one of the following professional organisations for help and
guidance. Gamble Aware - For information on how to gamble responsibly
and for advice on dealing with problem gambling, please visit
http://www.gambleaware.co.uk GamCare is a registered charity that provides
confidential telephone support and counseling to anyone who is affected
by problem gambling. GamCare can be contacted on 0845 6000 133 (local
rate from UK) or by visiting http://www.gamcare.com. GamAid is a new trial
service that aims to provide an online safety net to online gamblers
wherever they are located. For more information visit GamAid.com.
Gamblers Anonymous (UK) - Gamblers Anonymous is a fellowship of men and
women who have joined together to share their experiences, try and solve
their common problems and thereby help others to recover from a gambling
problem. Gamblers Anonymous can be contacted on 020 7384 3040 (UK only)
or by visiting http://www.gamblersanonymous.org.uk. Gamblers Anonymous
International Service Office - If you live outside the UK this
organisation provides details of your nearest local participating
Gamblers Anonymous support group. Please visit http://www.gamblersanonymous.org
for further details. We support and make an annual donation to The
Responsibility in Gambling Trust (RIGT). The RIGT is instrumental in
co-ordinating and funding research into both the prevention of problem
gambling and support for problem gamblers. Existing members are able to
view our Responsible Gaming Policy and access the deposit control tools
through their My Accounts section.
